Privacy Policy

Last updated: October 15, 2023

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal identification information: Name, email address, phone number, etc.
• Account credentials: Username, password, and security information.
• Payment information: Credit card details, billing address, and transaction history.
• Content you generate: Text, documents, and other materials created using our AI services.
• Communications: Records of your correspondence with us.
• Technical data: IP address, browser type, device information, and usage data.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our AI services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Personalize your experience and deliver content and product offerings relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and protect the rights and safety of our users and others

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With your consent: We may share information when you give us specific permission to do so.
• Service providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Protection of rights: To protect and defend our rights and property, or the safety of our users, ourselves, or others.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Security incident response procedures
• Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems and records or take steps to properly anonymize it.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request copies of your personal data.
• Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You can request that we erase your personal data, under certain conditions.
• Restriction of processing: You can request that we restrict the processing of your personal data, under certain conditions.
• Objection to processing: You can object to our processing of your personal data, under certain conditions.
• Data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Services

Our service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.